Lenovo Onsite Repair - Extended service agreement

Lenovo Onsite Repair - Extended service agreement
Lenovo Onsite Repair - Extended service agreement
Lenovo Onsite Repair, Extended service agreement, parts and labour, 1 year, on-site, 24x7, response time: 4 h, for eServer xSeries 236; Server Rack 9308; System x3450; x3650 M2; x3650 M3; x3800
On request
Delivery time approx. 1-3 days
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Description - Lenovo Onsite Repair - Extended service agreement
    IBM e-ServicePac is an Internet-enabled registration tool that offers increased flexibility and availability of service to customers and business partners. IBM offers e-ServicePacs to provide warranty services for PC servers, desktop and mobile product lines. This solution provides customers with the quick activation of IBM services, simple procedure for business partners or end users logging onto an IBM Internet site, a single authorization number allowing a customer to activate multiple machines for easier reference when requesting service and attachment capabilities to eliminate need for duplicate data entry.Eligible Machine Types are: 8841 - all models.

    Technical data - Lenovo Onsite Repair - Extended service agreement


    Service Included Parts and labour
    Location On-site
    Full Contract Period 1 year
    Response Time 4 hours (target time)
    Service Availability 24 hours a day / 7 days a week


    Service & Support Extended service agreement - parts and labour - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday

    Compatibility Information

    Designed For IBM eServer xSeries 236 8841
    IBM Server Rack 9308
    Lenovo System x3450 7948
    Lenovo System x3650 M2 7947
    Lenovo System x3650 M3 7945
    Lenovo System x3800 8866


    • eServer xSeries 236 8841, Server Rack 9308, System x3450 7948, System x3650 M2 7947, System x3650 M3 7945, System x3800 8866
    • RackSwitch G8000R (Only for 0446013, 0446E13)
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    Graphics and technical data can differ from the original.The product description is decisive for the scope of goods.