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Lenovo Committed Service On-Site Repair - Extended service agreement

Lenovo Committed Service On-Site Repair - Extended service agreement
Lenovo Committed Service On-Site Repair - Extended service agreement
Lenovo Committed Service On-Site Repair, Extended service agreement, parts and labour, 3 years, on-site, 24x7, repair time: 6 hours, for BladeCenter S 8886; Flex System Enterprise Chassis 8721
6.244,00
MSRP: 7.095,00
You save: 851,00
Excludes VAT, Plus 0,00€ postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - Lenovo Committed Service On-Site Repair - Extended service agreement
    Repair is performed at customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site. Screening refers to the initial remote problem determination (PD) or problem source identification (PSI) activity on a customer's service request that is performed by technical support personnel. Typically this is the first technical activity performed after the service request has been entered into the call management system and the customer has been entitled. Call screening results in the creation of the initial action plan to resolve the service request.

    Technical data - Lenovo Committed Service On-Site Repair - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 3 years
    Repair Time 6 hours (committed time)
    Service Availability 24 hours a day / 7 days a week
    Localisation Austria, Germany

    Details

    Service & Support Extended service agreement - parts and labour - 3 years - on-site - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday

    Compatibility Information

    Designed For IBM Flex System Enterprise Chassis 8721
    Lenovo BladeCenter S 8886
    Lenovo Flex System Enterprise Chassis 8721

    IBM

    • Flex System Enterprise Chassis 8721, BladeCenter S 8886, Flex System Enterprise Chassis 8721
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